Do you offer refunds or exchanges?Updated 3 months ago

Yes, we offer refunds and exchanges within 30 days of receiving your order. To be eligible, items must be unused, unopened, and returned in their original packaging.

Please note: Our food products, including Himalayan Tartary Buckwheat Flour, Himalayan Tartary Buckwheat Sprout Powder, and Himalayan Tartary Superfood, are final sale and are not eligible for return or refund.

To request a return or exchange, please contact our customer support team with your order number and the reason for your request. Our team will provide next steps and return instructions.

Once an approved return is received and inspected, refunds are issued to the original form of payment. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.